Shaping and building the Partnership

Sandbox Projects is about promoting transparency in its partnership with their clients. We realised that both organisations needed common goals to sustain the partnership whilst realising the goals of service improvement and cost reduction.

Transparent Financial Engagement

Financial Accountability builds on the agreed parameters of the partnership. The keywords are transparency and trust.  By leveraging proven experience in the industry, Sandbox Projects creates a market-related financial structure that is totally transparent to the client.

Agreed Service Measurement

Sandbox Projects ensures that services are driven by service level agreements and managed and staffed by Sandbox Projects resources and selected customer resources. Regular management reports against the agreed Service Level Agreements are reported on daily across all service requests ensuring that overheads are carefully monitored.  This ensures accurate planning and predictive costing.

Customer Sovereignty

The customer above all, is the reason for Sandbox Projects’ existence.  Sandbox Projects (Pty) Limited is there to serve the customer in every possible way so that the customer entrusts us with their business, yet determines the level of autonomy and interdependence with Sandbox Projects.

Benefiting from the Sandbox Projects Co-Sourcing Solution through:

• Fixed, Predictable costs
• Continuous process improvement
• Improved, measured and managed service delivery
• Continuous availability of trained, skilled resources
• Simple, scalable capacity adaptation
• Reduced operational costs
• Carefully managed business risks

We place customer satisfaction above everything else. Should you have any special requirements, please contact Sandbox Projects to discuss your particular need.